AGL Inc. complies with the safety of personal information protection of non-members, the rights and obligations between the company and its customers, and other matters.



These terms and conditions will come into effect from December 1, 2022.



Article 1 (Purpose)



These terms and conditions apply to the use of customer-related services (hereinafter referred to as “services”) provided through localhost (hereinafter referred to as “homepage”), a website provided/operated by AGL Inc. (hereinafter referred to as “Company”). The purpose is to regulate all rights, obligations, and related procedures of the Company and users.



Article 2 (Definition of terms)



The definitions of key terms used in these Terms and Conditions are as follows.



1. “Homepage” refers to the “Company’s” Internet site where non-members can use the service online, and may change in the future. Non-members who wish to use the services on the website must go through the non-member procedures prescribed by AGL Corporation.



2. “User” refers to a non-member who accesses the “Homepage” and uses the services provided by the “Homepage” in accordance with these Terms and Conditions.



3. “Non-member” refers to a person who uses the services provided by the company without registering as a member.



4. “Content” means data or information such as symbols/characters/shapes/colors/voices/sounds/images and videos, (or a complex of these) that the company purchases from the golf course or is provided free of charge by the golf course or other members and can be used when using the company’s services.



5. “Product” refers to services sold to users, such as golf course tee times sold on the website.



Among the terms used in the Terms and Conditions, the meaning of terms not defined in Article 2 is governed by general transaction practices.



Article 3 (Non-membership system operation)



1. Non-members may use the services of the website described in Article 2 of these Terms and Conditions.



2. The Company manages the non-member system so that non-members can easily use the website, and may improve or change the “homepage” or “service”.



3. Information about websites to which the non-membership system applies can be announced through a notice on the homepage's initial screen, and unless otherwise specified, these terms and conditions apply.



Article 4 (Specification, effect and revision of terms and conditions)



1. The Company posts following informations on the initial homepage service so that users can check; the contents of the terms and conditions, company name, representative name, location address, phone number, facsimile transmission number, e-mail address, business registration number, mail order business report number, personal information manager, etc.. Users can see the contents of the terms and conditions through the connected page.



2. The Company may change the terms and conditions to the extent that they do not violate relevant laws and regulations.



3. If the Company changes the terms and conditions, changed conditions becomes effective if the company announces the change via homepage from 7 days prior to the application until the day before of the date of application. Also the date of application and the reason for revision should be specified along with the current terms and conditions.



Article 5 (Types and provision of services, etc.)



1. The types of services provided by the Company are as follows.



a) Golf course tee time product booking service



b) Bulletin board-type service (photo gallery, etc.)



c) Provision of information on products, golf courses and contents and conclusion of purchase contract



d) Transmission or delivery of goods or services for which a purchase contract has been concluded and reservation information



e) All other services provided to “users” such as event services conducted directly by the “Company” or in collaboration with affiliates.



2. Service provision is operated 24 hours a day, 365 days a year, unless there are specific business or technical circumstances.



3. The Company may temporarily suspend the service for regular system inspection, expansion, replacement, and operational reasons. In this case, the temporary suspension of the service due to scheduled work will be announced in advance through the website.



4. The Company may temporarily suspend all or part of the service without prior notice in the event of unavoidable reasons such as urgent system inspection, expansion, replacement, facility failure, breakdown, communication interruption, overload of service use, national emergency, power outage, or natural disaster.



Article 6 (Application for Service Use)



1. The user fills out the non-member information in the form set by the Company and expresses his/her intention to agree to the Terms of Use. The non-member subscription contract is established at the point when payment for the service is made.



2. The Company applies these terms and conditions to the user's purchase of the service and the use of the service and transaction performance unless otherwise specified in the individual terms and conditions.



3. The Company may withdraw approval for use if any of the reasons specified in Article 8 arise after the user completes the non-member registration process.



Article 7 (Restrictions on Service Use)



1. The Company may take measures such as restricting, resetting, or terminating use contracts for part or all of the services provided by the Company to users who have the following reasons.



a) If the user registers false information in non-member information or steals the personal information of others



b) If the user arbitrarily changes the programs (including mobile apps) provided by the Company, hacks or attempts to hack the server, or arbitrarily changes part or all of the website or posted information.



c) When the user copies information obtained through services provided by the Company for purposes other than service use without the Company’s consent, used for publishing or broadcasting, or provided to a third party.



d) If the user interferes with normal service operations, such as impersonating a Company employee, operator, or related person, spreading false information, or intentionally interfering with the service.



e) When there is a request for correction from related public institutions such as the Korea Communications Commission



f) When a request for service restriction, etc. is received from an affiliate company due to violation of the cancellation policy for the product purchased by the user



g) If there is a violation of all regulations established by the company, including other related laws and terms and conditions



2. Rights and responsibilities for the content of posts uploaded by users lie with the user. In the case of posts that fall under the following reasons, measures such as temporary suspension, modification, deletion, movement, or refusal of registration may be taken without the prior consent of non-members.



a) If the user uses posts or images that violate these Terms and Conditions or are deemed commercial, illegal, obscene, or vulgar.



b) In case of slandering, insulting, or defamation of the Company or a third party



c) When the posting period or capacity specified by the Company is exceeded



d) When disseminating or linking to content that violates public order and morals



e) If the user uploads a post containing content that promotes piracy or hacking



f) In case of dissemination of personal information, association with crime, or posting of illegal content



g) In case of infringement of intellectual property rights such as copyright of a third party



h) If the Company determines that personal political judgment or religious views in the contents does not match the nature of the service



i) When advertising or publicity is done for profit or for a specific target



j) If the user steal someone else’s information, impersonate someone, or spread false information.



k) In case of spamming by continuously posting posts or comments with the same or similar content



l) When posting content that violates the purpose of service provision or of bulletin board



m) If it is judged to be in violation of other relevant laws and regulations



3. If the Company is requested by a third party to suspend the posting because of its inappropriate aspects such as defamation or infringement of intellectual property rights, the Company can take action to suspend the posting temporarily or to delete it in case that the posting is objectively determined as problematic.



Article 8 (Homepage Overview)



The Company operates a website defined in Article 2, Paragraph 1 of these Terms and Conditions in order to provide services to non-members, and the provisions of these Terms and Conditions apply to non-members using the website.



Article 9 (Copyright of posts)



1. All intellectual property rights, including copyrights, for posts or works created by the Company belong to the Company.



2. The copyright of posts uploaded by non-members within the service belongs to the non-member who posted them. However, the Company may use postings registered by non-members for the purpose of operating, displaying, transmitting, distributing, and promoting the service, free of charge, without separate permission from non-members, within a reasonable range and in accordance with fair practices stipulated in the Copyright Act.



3. If the Company wishes to use a non-member's posting in a manner other than the preceding paragraph, the Company must obtain consent from the non-member in advance using methods such as phone, fax, or e-mail.



4. If a non-member cancels the service agreement, all posts recorded in their account may be deleted.



Article 10 (Obligations of the Company)



1. The Company allows non-members to use the service on the desired service start date unless there are special circumstances.



2. In order to provide stable services, the Company will repair or restore the equipment without delay when there is a problem or loss of the equipment, unless there are unavoidable reasons.



3. The Company discloses its personal information protection policy and strives to protect the personal information of non-members.



4. If opinions or complaints raised by non-members are objectively recognized as legitimate, the Company will immediately process them through appropriate procedures. However, if immediate processing is difficult, the Company must notify the non-member of the reason and processing schedule.



Article 11 (Obligations of non-members)



1. If a non-member registers false or someone else's information, the non-member cannot claim the service agreement or any rights arising from the service agreement.



2. Non-members must comply with relevant laws, terms and conditions, individual terms and conditions, notices, etc.



3. Non-members must not engage in any acts that interfere with the Company's business, damage the Company's reputation, or cause harm to others.



4. If any information changes, non-members must immediately notify the Company by changing non-member information, etc., and if the non-member neglects this notification obligation, the Company is not responsible for any damage.



5. Non-members cannot engage in business activities using the service without prior approval from the Company, and the Company is not responsible for the results of such business activities. Additionally, if the Company incurs damage due to the business activities of such non-members, the Company may restrict the non-member's use of the service and claim compensation for damages.



6. Non-members may not dispose of the right to use the service or other status under the service agreement to a third party, such as transferring, donating, or providing collateral, without the Company's explicit consent.



Article 12 (Advertising and transactions with advertisers)



1. Part of the service investment base that allows the Company to provide services to non-members comes from profits through advertising, and non-members agree to the advertising displayed when using the service.



2. If a transaction occurs between a non-member and an advertiser as a result of an advertiser's promotional activities posted on the service or through the service, the Company shall not be liable for any damages arising from the transaction.



Article 13 (Operation of website)



1. The homepage performs the following tasks. a) Provision of information about products and conclusion of a purchase contract b) Transmission or delivery of product information for which a purchase contract has been concluded c) Other tasks determined by the website 2. In the event of a product being sold out or changes its conditions, etc, the website can change the contents of the product via contracts which will be concluded in the future. In this case, the changed product details will be specified and announced in the place where the current product details are posted.



Article 14 (Purchase Application)



Homepage users apply for purchases on the homepage using the following or similar methods, and the homepage must provide the following information in an easy-to-understand manner when users apply for purchase.



a) Enter the name, address, phone number, e-mail address (or mobile phone number) of the person receiving the service or product, etc.



b) Confirmation of contents related to terms and conditions, services with limited right to withdraw subscription, and burden of costs such as delivery fees



c) Agree to these terms and conditions above. Indication to confirm or deny a favor



d) Consent to purchase applications for products, etc. and confirmation thereof or confirmation on the website



e) Selection of payment method



Article 15 (Payment Method)



Payment for products or services purchased on the website can be made using any of the following methods.



a) Various account transfers such as internet banking



b) Payment by various cards such as debit card, credit card, etc.



c) Online bank transfer



d) Real-time payment



e) Simple payment: Naver Pay, Kakao Pay



Article 16 (Supply and refund of products, etc.)



1. In order to enable the user to use the purchased product, the Company sends all information such as vouchers and e-tickets required for use by phone, email, or postal mail at least 2 days prior to the departure date for travel products. The Company will take the necessary steps to enable transmission or delivery using any medium. However, if a purchase is made imminently, such as two days or one day before product use, the standard of two days prior does not apply, and the Company takes steps to transmit or deliver to the user all information necessary for product use as quickly as possible.



2. The Company specifies all the information about the product purchased by the user-the transmission or delivery method, the person responsible for bearing the transmission or delivery costs by method, and the transmission or delivery period by method.



3. If the Company cannot deliver or provide the product that the user applied for purchase due to reasons such as out of stock, the Company will notify the user of the reason without delay. If payment for the product, etc. has been received in advance, the Company will refund or take the necessary steps for a refund within 3 business days from the date of receiving the payment.



Article 17 (Withdrawal of subscription, etc. and effects)



1. After the user completes the purchase of the product, etc. (in the case of a reserved product, when the notification of receipt reaches the user after completion of the reservation), refunds or exchanges (changes) cannot be made in the following cases.



a) If the product is lost or damaged due to reasons attributable to the user.



b) When the value of the product, etc. decreases due to the user’s use or partial consumption.



c) If the value of the product has decreased to the extent that resale is difficult due to the passage of time.



d) If the packaging of the original product, etc. is damaged in cases where duplication is possible with a product with the same performance, etc.



2. If the Company receives a return of a product, etc. from a user, the Company will refund the amount already paid for the product or take the necessary steps for a refund in accordance with the cancellation and refund regulations on the page.



3. In refunding the above amount, if the user has paid for the product, etc. using a payment method such as a credit card or electronic money, the Company shall immediately request the business operator who provided the payment method to suspend or to cancel the billing for the product, etc.



"이용자가 상품 이용시간에 임박한 경우' 의미가 모호합니다

4. If the user is close to the time of product use (unable to take the measures stipulated in the proviso to Article 18, Paragraph 1) or if separate penalty provisions are notified depending on the characteristics of the product, cancellation of subscription (including contract cancellation) is not possible or a penalty is imposed.
"


5. In case of cancellation of subscription, etc., the user is responsible for the costs required to return the supplied product or free gift.



Article 18 (Relationship between homepage and linked Internet pages)



The Company is not responsible for transactions conducted with users through goods provided by Internet pages linked to the homepage (e.g., links include text, pictures, and moving images).



Article 19 (Protection and Use of Personal Information)



1. When collecting personal information of users, the Company collects the minimum amount of personal information necessary to provide services.



2. When registering as a non-member, the Company does not collect in advance the information necessary to fulfill the contract. However, this does not apply in cases where identity verification is required prior to contract in order to fulfill obligations under relevant laws and a minimum amount of specific personal information is collected.



3. When collecting and using a user's personal information, the Company notifies the user of the purpose and obtains consent.



4. The Company cannot use the collected personal information for purposes other than those intended, and when a new purpose of use arises or when the information is provided to a third party, the Company notifies the user of the purpose and obtains consent at the use/provision stage. However, exceptions are made in cases where relevant laws and regulations provide otherwise.



5. In cases where the Company must obtain user consent pursuant to paragraphs 3 and 4, the identity of the person in charge of personal information management (affiliation, name and phone number, other contact information), purpose of collection and use of information, and third party Matters stipulated in Article 22 (2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., such as matters related to the provision of information (recipient of information, purpose of provision, and contents of information to be provided), must be specified or notified in advance, and users can withdraw this consent at any time.



6. Users may request to view and correct errors in their personal information held by the Company at any time, and the Company has the obligation to take necessary measures without delay. If the user requests correction of an error, the Company will not use the personal information until the error is corrected.



7. In order to protect personal information, the Company must limit the number of people handling the user's personal information to the minimum. Also, The Company is fully responsible for any damages suffered by user such as loss, theft, leakage, provision to a third party without consent, alteration, etc. of the user's personal information, including credit card and bank account information.



8. The Company or a third party who has received personal information from it will destroy the personal information without delay when the purpose of collecting or receiving the personal information has been achieved.



9. The Company does not pre-select the consent box regarding the collection, use, and provision of personal information. In addition, it specifies the services that are restricted when the user refuses consent to the collection, use, and provision of personal information. and the Company will not limit or refuse offers of services such as non-member registration due to the user's refusal to consent to the collection, use, and provision of personal information which is not required to be collected.



Article 20 (Relationship with rules other than terms and conditions and related laws)



1. Matters not specified in these terms and conditions shall be subject to relevant laws and commercial practices.



2. When a transaction is made through the purchase service provided by the Company, related laws, such as the Act on Consumer Protection in Electronic Commerce, etc., apply preferentially to the transaction party, and the transaction party cannot claim the exemption of responsibility to the transaction counterparty in accordance with the provisions of these Terms and Conditions.



3. If necessary, the Company may establish individual terms and conditions and operating principles (hereinafter referred to as “individual terms and conditions”) for individual items within the service. If there is a conflict between the terms and conditions and the contents of the individual terms and conditions, the contents of the individual terms and conditions, etc. shall take precedence.



4. Non-members must observe closely whether there are any changes to the contents of these Terms and Conditions and the individual terms and conditions, and check any notices of changes.



Article 21 (Exemption clause)



1. The Company shall not be liable for the provision of the service if the service cannot be provided due to natural disasters, war, service interruption by telecommunications carriers, or other force majeure.



2. The Company is not responsible for damages caused by unavoidable reasons such as repair, replacement, regular inspection, or construction of service equipment.



3. The Company shall not be held liable if damage occurs due to a non-member's computer error or if damage occurs due to the non-member entering personal information, including e-mail address, incorrectly.



4. The Company is not responsible for non-members failing to obtain or losing expected profits by using the Service, and is not responsible for any damage resulting from data obtained while using the Service.



5. The Company is not responsible for the reliability and accuracy of various information, data, and facts posted by non-members on the service, and may not intervene in disputes that arise between non-members or between non-members and third parties through the service. There is no obligation and the Company is not responsible for compensating for any resulting damage.



6. The Company has no obligation to pre-screen posts by non-members before registering them or to regularly check or review the contents of posts.



7. The Company shall not be liable for any damages related to the use of services provided free of charge, unless it violates the provisions of the Personal Information Protection Policy.



Article 22 (Dispute Resolution)



1. The Company operates a damage compensation department to reflect legitimate opinions or complaints raised by users and compensate for the damage.



2. The Company actively reviews various complaints and opinions submitted by users and promptly processes them when deemed justified. If there are any matters that are difficult to process immediately, the reason and processing schedule will be sent via e-mail. Alternatively, non-members will be notified through delivery media such as phone.



3. If there is an application for damage relief from a user in connection with an e-commerce dispute that arises between the Company and the user, the dispute may be subject to mediation by a dispute resolution agency requested by the Fair Trade Commission or the city or provincial governor.



Article 23 (Governing law and competent court)



1. These terms and conditions, the service use agreement between the Company and non-members, and product transactions between non-members are subject to the laws of the Republic of Korea.



2. If a dispute arises between the Company and the user in relation to this service and a lawsuit is filed, the Seoul Central District Court shall be the court of first instance.



Article 24 (Other provisions)



1. If necessary, the Company may temporarily or permanently modify or discontinue all or part of a specific service or function after giving advance notice through the website.



2. In relation to these Terms and Conditions, additionally prepared contracts, agreements, notices, etc. according to the agreement between the parties, as well as contents announced by the Company through the website in accordance with changes in the Company's policies, enactment or revision of laws, or notices or guidelines of public institutions, etc. also consist part of the contract.



3. The Company actively collects and resolves legitimate opinions or complaints that may arise when users use the service, and establishes and operates a customer center or department in charge to mediate mutual disputes.

1. Purpose of collection and use
- Use golf reservation service
You may refuse consent, and if you refuse consent, your use of the service will be restricted.
2. Items collected and used
- Reservation name, email address, mobile phone number, nationality, additional information (optional)
3. Retention and use period
Stored for 3 years after reservation confirmation
(Keep to resolve legal disputes regarding consumer protection in e-commerce, etc.)
 

1. In accordance with the Personal Information Protection Act and the Act on Use and Protection of Credit Information, a card company must obtain the customer's consent when providing the customer's personal (credit) information to a third party.



Accordingly, I agree to the credit card company I use providing my personal (credit) information to AGL Inc. as described below.



- AGL Inc. safely receives personal (credit) information from affiliated card companies as follows to provide simple payment services.



- Affiliated card companies: Credit cards such as Lotte, Samsung, Hyundai, BC, Shinhan, Kookmin, Hana (Foreign Exchange), NH Nonghyup, Hana Card, Citi, Woori, Gwangju Bank, Jeonbuk Bank, Jeju Bank, Suhyup, Korea Development Bank, Savings Bank, Korea Post, Saemaeul Geumgo, Hana BC, Shinhyup, Hyundai Securities, Kyobo Securities, Eugene Investment & Securities, IBK Enterprises, SK Securities, etc.



Recipient

AGL Inc.

Purpose of provision

Payment processing, consultation and complaint handling within the simple payment service

Provided Information

Credit transaction information, payment history (card issuer, first 6-digit number of card, approval date, approval number, transaction amount, etc.)

Retention and use period

Until the purpose of using personal information is achieved (however, in accordance with relevant laws and regulations)

- Right to refuse consent and disadvantages if the user refuses



: You may refuse to provide personal (credit) information to third parties. However, consent to the provision of personal (credit) information to a third party is essential for establishing and maintaining a commercial relationship, or is directly related to the service provided to you according to the commercial relationship. Therefore your consent for the following items is mandatory in order to set up and to maintain the service of a simple payment.



2. AGL Inc. safely provides the following customer information to affiliated golf courses and affiliated agencies to confirm tee time information.



Recipient

AGL Inc. affiliated golf clubs and affiliated agencies

Purpose of provision

Check tee time reservation information

Provided Information

Name, English name, contact information (email/mobile phone)

Retention and use period

Upon termination of contract (however, subject to relevant laws and regulations)

You may refuse consent to provision to third parties, and if you refuse consent, use of the service will be restricted.

AGL Cancellation and Refund Policy

The criteria for accepting cancellation requests are based on the time when the "Refund Request" is received within our operating hours or the time recorded in 'Naver Talk Talk' on the AGL Corporation platform, or the time when the 'Cancellation Request' is received.

Cancellation and refund policies vary by Product according to the policies of the golf course providing tee times. Cancellation and refunds may not be possible due to reasons related to changes in tee time schedules. Depending on the requested changes, additional fees may be charged, or changes may not be possible.

Cancellation and Schedule Changes:
1. The golf course to be played may be subject to change on the day of use due to local circumstances.
2. Tee times purchased may be moved earlier or delayed based on golf course operational policies and local conditions.
3. Refunds or postponements are not possible if the customer is unable to proceed with the round due to personal circumstances.

Refund Policy:
▷ The refund policy varies depending on the tee time Product. Please refer to the "Cancellation and Refund" policy on the tee time product sales page.
▷ Cancellation of golf tee times 15 days or more in advance: Full refund possible.
▷ Cancellation of golf tee times 8-14 days in advance: 50% cancellation fee of the reserved amount will be charged.
▷ Cancellation of golf tee times 0-7 days in advance: No full refund is possible.

※ After making a reservation, confirmation is made immediately without a separate Happy Call process for quick confirmation.

※ In the event of cancellation due to circumstances with the local supplier, we will inform you and process a full refund.

※ We prioritize the cancellation and refund policies provided separately within the product.
※ Business days: Monday to Friday 09:00-18:00 / Closed on Saturdays, Sundays, and public holidays.